CityIndex UK

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CityIndex UK Review

  • • Excellent variety of trading platforms
  • • Extensive array of tradeable assets across numerous global markets
  • • Amazing customer support
  • • Highly regulated
  • • No bonuses or promotional offers

CityIndex is an internationally recognized online trading brokerage who specializes in Spread Betting, Forex and CFD Trading. CityIndex has over 30 years of experience in the trading industry as the broker was established in the UK back in 1983. Since then, CityIndex has built an outstanding reputation and became a leader in the global markets. The broker is now owned and operated by Gain Capital UK Ltd. And has their main headquarters based in London at Park House, 16 Finsbury Circus, London, EC2M 7EB. Being based in London, the brokerage is registered and regulated by the Financial Conduct Authority (FCA) and is also a member of the Financial Services Compensation Scheme (FSCS). CityIndex also has offices in the United Arab Emirates (UAE), Singapore, and Australia, and accepts traders from most everywhere in the world. CityIndex is a well-established trading brokerage, but how does it stack up with the competition? In the following review we’ll delve deep into the aspects that make up this online trading brokerage and see what sets CityIndex apart from the competition and whether or not they can be trusted.

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Trading platform

CityIndex offers their clients a whole suite of award winning trading platforms to choose from. For instance, CityIndex features their two of their very own proprietary platforms; a web-based platform known as the Advantage Web platform, and a downloadable platform known as the AT Pro platform. Both these platforms are highly sophisticated and feature a wide array of technical indicators, tools and analysis features, complete charting packages, and more. Also, in addition to these two platforms, traders who want to stick to what they know, have the option to use the ever popular MetaTrader 4 (MT4) trading platform. Another point worth mentioning is the mobile trading capability of the Advantage Web platform made available through mobile applications on both Apple and Android smart devices. Also, the MT4 platform has downloadable applications for mobile devices as well. See below, some of the key aspects that these trading platforms offer traders.
• Powerful charting capabilities (multiple chart layouts, customizable charts, extensive drawing tools, multiple chart types, trade directly from charts, over 80 technical indicators)
• Advanced trade execution technology
• One-click dealing mode for faster trading
• Pre-selected dealing sizes to save time and make trading easier
• Adjustable price tolerance settings for mitigating risk

Exchange Markets

CityIndex provides traders with an extensive array of tradeable assets across over 12,000 global markets. CityIndex’s Spread Betting and CFD accounts offer trading on Indices, Forex, Shares, Commodities, Bonds, Options, Precious Metals, Interest Rates, and Cryptocurrencies. See below, some details on the key aspects of the most popular markets offered by CityIndex.
• 84 global forex pairs
• Tight spreads from 0.5 points
• Major, Minor & Exotic currency pairs
• 21 major global indices
• Fixed spreads from 1 point
• 24 hour trading and support
• Over 4500 global shares
• Spreads from 0.1% on UK shares
• Bitcoin, Ethereum, Bitcoin Cash, Litecoin, Ripple
• Trade cryptocurrencies without owning any of them through CFDs
• Go long or short on cryptos
• Risk management tools
• Tax efficient trading

Fees and commission

CityIndex offers very competitive pricing to their traders through their zero commission trading and tight variable spreads. Spreads are lowest on the CFD account with average spread amounts of 0.73 pips on the EUR/USD currency pair. As for the Forex account, spreads are much higher with an average spread amount of 1.6 pips for the same currency pair. All in all, CityIndex has very reasonable fees and are better priced than many other online trading brokerages. Also, they are very transparent with their fees, and all information regarding fees for various assets can be found on their website.

Security and fairness

CityIndex is a highly secure and transparent online trading brokerage who provides safe and fair trading to all their clients. CityIndex is registered and regulated by the Financial Conduct Authority (FCA), which helps to ensure the brokers integrity and transparency in the financial markets. As well, client’s funds are held in segregated accounts which protects their money in the event the broker becomes insolvent. Also, every transaction and collection of customer data and information is secured by advanced encryption technology. CityIndex takes security and fairness very seriously and has remained a fair and reputable broker for over 30 years. CityIndex has won numerous awards for their services and continues to be a competent, secure, and fair trading brokerage.


CityIndex offers their clients exceptional support that’s available 24 hours a day, 7 days a week. Customer support representatives can be reached via email, live chat, telephone, and through various social media channels. Additionally, traders will find loads of helpful information on the CityIndex website. For example, the site has an extensive FAQ page, numerous explanatory paragraphs on various topics, and a very resourceful training center. Customers of CityIndex can easily find all the support they would ever desire.


CityIndex is a leading trading brokerage with a massive global presence. They offer an extensive range of tradeable assets across nearly every type of market. Traders have the ability to participate in the trading of forex, CFDs, and spread betting. They also have the choice to use multiple award winning trading platforms that are packed with features and accommodate both beginner and advanced traders. CityIndex also provides an exceptional level of customer support and very competitive spreads. All in all, CityIndex is a reputable trading brokerage offering excellent trading services.

CityIndex Q&A

The following are the common questions that customers inquired about CityIndex.

Is CityIndex regulated?

Yes, it is regulated by the UK financial watchdog FCA.

Is CityIndex a scam?

No, CityIndex is a legit broker and it’s licensed in UK.

Where is CityIndex based?

CityIndex is based in London at Park House, 16 Finsbury Circus, London, EC2M 7EB.


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CityIndex UK Reviews by Traders
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122 reviews
Review date 12/06/2018
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CityIndex (UK) is a globally recognized and reputable name in the brokerage game. They have also won some awards for client satisfaction.
CityIndex (UK) has a few more complaints than their Singapore branch.
153 reviews
Review date 10/06/2018
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CityIndex has won numerous awards for their client satisfaction. They offer an excellent choice of trading platforms to access a variety of assets in different markets.
CityIndex is so reliable in other countries, But their Singapore location has many customer complaints.
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Trading Charts
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