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HitBTC

Superb 8.75
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HitBTC Review

  • High liquidity
  • Low fees
  • Over 150 tradeable cryptocurrencies available
  • Advanced and feature rich trading platform
  • Full verification can take a very long time
  • Customer support is very slow
  • Negative online reputation

HitBTC is a sophisticated cryptocurrency exchange that was launched in 2013. The company is owned and operated by Hit Techs Limited which is based out of Chicago, but the HitBTC cryptocurrency exchange is registered in the Hong Kong jurisdiction under number 2510720. HitBTC claims to be the most advanced cryptocurrency exchange by offering multi-currency support including numerous cryptocurrencies as well as US dollars and Euros.

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Getting started with HitBTC is fast and easy. Traders can begin trading cryptocurrencies nearly instantly upon signing up. Registration takes only a few seconds and is completed by filling out the sign-up form, setting your account password, and receiving a registration email and clicking the link. The whole process can be done within seconds and traders can send cryptocurrency to the exchange and begin trading. However, if you would like to deposit and withdrawal fiat currency to the exchange you will need to go through the verification process. To become verified, traders must submit the following:

  • Government issued ID (passport, drivers licence, national ID, etc.)
  • Bank account information (transit number, institution number, account number)
  • Proof of bank account ownership and Residence (bank statement, utility bill)

Once all the above is submitted verification can take anywhere from 5 business days to many weeks, depending how many verification applicants are submitted.

Trading Platforms

The HitBTC trading platform is most definitely an advanced trading platform. The whole website and trading platform interface is loaded with all the information and features an experienced trader needs but could seem overwhelming to someone new to cryptocurrency trading. However, while the platform may be confusing for new comers, HitBTC does offer a demo mode, where traders can practice using the platform and all it’s features by placing trades with virtual money. The trading platform really does have a sleek user interface and is very intuitive to use. Experienced traders will find that everything they need to successfully trade is easily accessible and easy to use. As for beginner traders, they should be able to catch on fairly quickly via the demo account.

The platforms technology is very fast and utilizes innovative features such as advanced charting analysis provided by TradingView, real-time clearing, a robot friendly API, advanced order matching algorithms, a sophisticated order book, and a troll box (chat box) where traders can chat about breaking news and whatever else. All in all, the platform is very well designed for experienced traders, and easy enough for beginners who are willing to learn.

Trading Markets

HitBTC has a wide range of cryptocurrency markets to trade with compared to many other cryptocurrency exchanges. Most exchanges will only offer trading pairs with Bitcoin or Ethereum. HitBTC on the other hand offers trading pairs with:

  • Bitcoin
  • Ethereum
  • Litecoin
  • DogeCoin
  • Monero
  • USDT
  • USD
  • Euro

These currencies and cryptocurrencies can be used to trade over 150 cryptocurrencies, most commonly being paired to Bitcoin and Ethereum. The markets in which these 150 cryptocurrencies are included are digital assets, tokens, and even ICOs.

Support

Customer support is available through a sophisticated ticketing system. When a user can not find an answer to their question in the support center, HitBTC blog, or forum, they must submit a ticket. The ticket system is well designed and allows the user to easily select which type of problem or question they have to further help them explain themselves so that the support representative can more easily and better help them. Support tickets are answered depending on the urgency and importance of the matter at hand but can sometimes be left unanswered for weeks at a time. It is very disconcerting when you have an issue and have no way of contacting the support other than through a slow ticket system. However, many of the answers a trader might have can be found in their online forum, resolved support tickets on their support center page, and on the HitBTC blog.

Security and Fairness

HitBTC is not a regulated by any reputable regulatory authorities, much like every other cryptocurrency exchange. Therefore, users must proceed using their services with extreme caution. The HitBTC exchange was hacked in 2016 and did not release too much information about the hack. It is always recommended to only store limited amounts of cryptocurrency and fiat currencies on the exchange, the best place to hold your currencies are in your own personal wallet. However, the HitBTC exchange does implement advanced encryption technology and holds the majority of user’s coins in cold storage. As well, users can further protect their accounts with two factor authentication. Regardless of what the exchange says about security on their site, there is large group of people online who have a negative outlook on HitBTC.

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HitBTC Screenshot
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HitBTC Reviews by Traders
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feron46
5 reviews
Review date 02/08/2019
1 2 3 4 5 6 7 8 9 10
HitBTC is stable, user-friendly, and safe. The amount of supported coins is amazing
customer support service is not very fast
monero_man
5 reviews
Review date 29/07/2019
1 2 3 4 5 6 7 8 9 10
Good liquidity, strong security, intuitive interface
withdrawal fees, no fiat deposits
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Trading Charts
  • 10,499.3398
  • Change (1d)-0.0036 %
  • 204.7400
  • Change (1d)-0.0101 %
  • 0.2908
  • Change (1d)-0.0068 %